Cancellation Policies

Costs are incurred by the conference organizers for all cancellations and changes (non-refundable credit card processing fees and administrative fees). Our cancellation policies are designed to offset these costs and to ensure the sustainability of the event for others. These policies are final. 

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Virtual Registrations and Workshops

• Virtual conference & workshop registrations are non-refundable. 

• If your schedule changes and you are no longer able to attend some sessions, you can still access all recorded content and any applicable CME credits until Dec 31st, 2023.

• You will also continue to have access to online group discussions, Q &A, online course materials & receive a CWIM 2023 Swag Box delivered to your door!

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In-person Registrations

• Cancellations until February 19th, 11:59pm EST:

  • Full refund minus $100 administrative fee

    • Option: convert your registration to virtual with a refund for the difference in fee ($100 administrative fee is waived)

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• Cancellations between February 20th and March 19th, 11:59pm EST:

  • In lieu of a cancellation, your registration will be converted to virtual (the full difference in fee will be refunded, minus a $100 administrative fee.

  • VIP ticket upgrade is non-refundable - you will still receive your VIP swag box 

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• Cancellations March 20th onward:

  • In lieu of a cancellation, your registration will be converted to virtual, with no refund for the difference in fee

  • Virtual registration is valued at $575 and includes a swag box shipped to your door, access to the full conference virtually (plus any optional workshops that you registered for) any applicable CME credits,  and access to the recordings on-demand for six months. We are pleased to be able to offer this to those needing to cancel close to the event, when typically there would be no refunds or concessions.

  • VIP ticket upgrade is non-refundable - you will still receive your VIP swag box 

In-person Workshops 

• Cancellations until February 19th, 11:59pm EST:

  • Full refund minus $25 administration fee per workshop

• Cancellations February 20th onward:

  • No workshop refunds 

  • Workshop registration will be converted to virtual, including access to the recording

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Registrations are non-transferrable. 

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CWIM Gather is not responsible for any hotel and/or travel costs incurred by participants who need to cancel their in-person registration.

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Force Majeure

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If the CWIM Conference Organizing committee determines that the conference cannot be held in-person due to COVID-19 (either due to Public Health guidelines or a large number of cancellations due to the COVID-19 situation worsening in Canada) all registrations will be automatically converted to virtual with the difference in registration fees refunded. The cancellation policy above will still apply. All workshops will also be converted to virtual with fee differences refunded. Paid in-person events that cannot be converted to virtual (i.e. social events) will be refunded in full. 

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This also applies to any other unforeseen emergencies that would restrict the ability to hold an in-person conference including strike, lock-out, riots, insurrection, war, pandemic, natural disaster or weather emergency restricting travel, government-imposed lockdown, act of God.

The conference organizers reserve the right to change the schedule or replace a speaker if unforseen circumstances arise. If workshops are fundamentally changed, refunds will be provided for those workshops. CME credits for any and all sessions are not guaranteed until an official announcement has been made.  

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